OUR SCOPE OF OPERATIONS

Providing an outstanding Business solutions

Our BPO solutions converge business and technology experts to help to manage business processes of different categories as shown below.

Telecommunications Industry

To retain the competitive world of the telecommunications industry, the companies need to focus on catering to growing demand of technology and connectivity. Therefore, the best and efficient way to reduce the security challenges and management cost of your base station infrastructure is to outsource our service. Outsourcing to us will enable you to focus on specific growth areas of your telecom business. Contact us today for a solution to your base stations’ surveillance challenges.

In the Telecom Industry we offer the following solutions:

  • Securing Base Transceiver Stations (BTS) and equipment.
  • Provide basic operation and technical support instruction remotely by authorized engineers.
  • Monitoring of the network operation Center
  • General cleaning of the BTS site compound (Always keep the site clean)
Insurance Sector

An Insurance sector plays a big role in impacting the community but the industry faces a lot of challenges. In ensuring the Insurance Companies deliver to their level best  Utel Global offers the following outsourcing solutions:

  • Workforce Management
  • Contact Center
  • Backoffice Solutions such as ICT support
Transport and Logistics Industry
Mining Industry