Reach New heights of Profit
with our BPO Solutions
Did you know, increase in profits equals to time invested on core parts of your Business? Yes it's true , and we have the answer. See below... Get in Touch
Get in Touch Outstanding ICT Support Services. Getting sustainable and reliable results on your Organization needs professionals with experience to manage your ICT Infrastructure. We are here to assist on that contact us today. Satisfaction Guaranteed
Call Center Services.
A core part of our vision is to help as many SMEs & SoHos in Tanzania reach their business objectives, by ensuring a 24/7 customer support. Learn how below. Get In Touch

BPO at a Glance

In today’s fast-paced, ever-changing world of business, a company could go broke trying to consistently maintain the most recent training, technology, and equipment. Re-assign those tasks and expenses to the professionals.

We specialize in the daily operations of businesses and as a Business Process Outsourcing company we are determined to give you outstanding services. If you’ve ever wondered, how do we really make it possible? read on to discover a new path to business success.

This is how we Provide the best Business experience to Organizations.

Call Center Services

We’re dedicated to helping you cut costs without compromising on customer experience.

ICT Support Services

Managing your IT infrastructure and ensure that you operate consistently. We…

Data Verification (eKYC)

We are dedicated on ensuring your clients get to experience the full fruits of your products or services.

Customer Management

We are always dedicate to only one voice: OUR CLIENTS. So why not let us manage yours?

CALL CENTER SERVICES

We Bold your customers relationship to your Business

  • Inbound Call Center Services

    How do you deal with high call volume? Are your team members available to respond to every call promptly and efficiently? If not, then your organization needs us. We are dedicated to serving a high volume of customer calls, ensuring they are answered quickly, without waiting on hold. We use the latest technologies and advanced training to equip our agents to serve your customers. why trust someone else with your customers. Contact us today.

  • Outbound Call Center Services

    We are also your one-stop shop for customer acquisition and retention. By providing our outbound call center services, we’re able to lead each unique caller through a complete and effective customer journey from start to finish.

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ICT SUPPORT SERVICES

Combining our Expertise to elevate your Progress in Business.

Organizations increasingly rely on computer systems in all areas of their operations and decision-making processes. It’s therefore crucial to ensure the correct running and maintenance of IT systems and infrastructures. Getting the best and reliable results your organization needs professionals with experience who will not waste time and ensure your establishment benefits from the system. We are here to assist on that, contact us today.

IT Infrastructure Management
IT Infrastructure Management
Scientific web Design & optimization
Scientific web Design & optimization
Call Center Software Solutions
Call Center Software Solutions
IT Infrastructure Management

We monitor and maintain the computer systems and networks of an organization. Installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.

Do you need the best and reliable results for your organization? We are here to assist on that, contact us today.

Scientific Web Design & Optimization

Your website is the center of your digital eco-system, like a brick-and-mortar location, the experience matters once a customer enters, just as much as the perception they have of you before they walk through the door.

We do not only design the best user interface, but also with the best performance online. Contact us today.

CUSTOMER SERVICES MANAGEMENT

Keep Your Business Safe & Ensure you stand out

We love what we do and we do it with passion. We value the experimentation, the reformation of the message, and the smart incentives.
  • Outstanding Customer Support Services

    In addition, to saving money on hiring and managing employees, We offer customer service outsourcing services. When searching for the perfect solution for your company, it’s important to find a solution that offers a wide range of programs to meet all your business needs. We have a vibrant management team assisted by very experienced professionals to deliver the best solutions that we offer.

  • Sustainable Customer Management

    Business with bad customer experience equals to no business at all. Every change we make goes through a unique and rigorous process that begins with listening to one voice: our customers. Being our customer means your customers are our customers as well. We are committed in providing your clients with the best experience and hence your business growth.

DATA VERIFICATION

Electronic Know Your Customers

Stay updated with the latest trends and digital news by reading our articles written by specialists in their industry.

Service at Glance

e-KYC has become one of the essential services that any business requires especially on ensuring that you have genuine clients and employees.

We will ensure you have a peace of mind while recruiting and due diligence on business deals across the risk spectrum. Contact us today.

CONTACT US

To make a request for further information, Please Contact us.

Business Phone

info@utel.co.tz
Phone: + 255 22 2113 553

Opening Hours

From Monday – Friday
8:00 am to 5:00 pm

Quick Contact

Call Us 24/7
+255 629 122 111

Address

P. O. Box 2259 Garden Avenue – PPF Tower 3rd Floor, Dar es Salaam, Tanzania