Utel Global Company Limited – hereinafter abbreviated as “UTEL” is a Tanzanian BPO (Business Process Outsourcing) company specializing in the provision Telecom Surveillance and Security Services, Data Verification (Electronic Know Your Customer – eKYC), Customer Management and Call Centre Services. UTEL is a private limited liability company incorporated in 2015 under Certificate of Incorporation No. 120880.

WHAT WE D0

1.1.0    Provision of BPO services as under:

  • Call Centre & OMNI Channel Communications
  • e-KYC (Electronic Know Your Customers)
  • Customer Management
  • IT Technical Support

 

1.1.2  Installation & Maintenance of Electronic Communications Equipment

1.1.0  Telecom Base Stations Surveillance & Security Services

1.1.3  Workforce Management Services

1.1.4  Trainings and Consultancy Services

 

OUR PARTNERS

  • Halotel Tanzania – Call Center Services
  • Halotel Tanzania – e-KYC Services.
  • AAR Insurance Tanzania- Customer Management Services
  • AAR Insurance Tanzania- Call Centre Services
  • Igozomo Minerals Limited- Remote IT Infrastructure Management Services
  • Halotel Tanzania – Base Trans-receiver Stations (BTS) Surveillance
  • Holley Pharm Tanzania Limited- In house ICT support

MISSION AND VISION STATEMENTS

      3.1.0 Our Vision

 

To become the company of choice in the provision of high quality and most satisfying support services globally.

3.1.1 Our Mission

 

Committed to providing our customers with the best possible services and improving it on daily basis.

 

OUR ORGANIZATION STRUCTURE

We Make It Posible