Utel Global Company Limited is a Tanzanian BPO (Business Process Outsourcing) company specializing in the provision of Customer Management Services, Data Verification (Electronic Know Your Customer – eKYC) and Call Center services to various clients.
Utel was incorporated in 2015 under certificate of Incorporation No. 120880. We started BPO operations in 2017 with only 60 employees but we have gradually developed and now have over 300 dedicated and hardworking employees focusing on meeting the clients’ needs.
We help brands satisfy their customers as we believe good customer care enables companies to create everlasting relationship with their clients’ base and build brand loyalty. We are constantly adapting to the new challenges and developing new BPO strategies, in order to offer the best and most up-to-date services to our clients.