Utel Global – Making It Possible

On Time
Service.

Providing services with care and Making relations better.

A Team Of
Professionals.

Professional and friendly staff to take care of your customers.

Analyze Your
Business.

Transforming distribution and marketing with key capabilities in customer insight and analytics.

Services We Provide

Call Center Services & OMNI Channel Communication

When your customers are confused whether to buy & about your product or not, our agents will make them understand the benefits of your product, and make sure that conversion takes place without any hustle.

Telecom Base Stations Surveillance & Security Services

Providing 24/7 on the ground security watch guard to secure the BTS site and all equipment’s contained therein, and Provide basic operation and technical support instructed remotely by authorized engineers.

IT Technical Support Services

We provide assistance and maintenance both for hardware and software for companies. This is executed by our dedicated Technical support specialist to increase effectiveness and efficiency in your operations.

Customer Management

We provide our clients with good and effective customer management with aim of helping them improve their brands and create good relationship with their customers.

Workforce Management

This can be done best by empowering managers to improve business performance and streamline operations with HR automated processes and workflows which does not only increase efficiency but also adheres compliance by providing real time.

Training and Consaltancy Services

Want to brush up on your organization/ brand employee customer care skills and learn from the best in the industry? You’ve come to the right place.

Wanna Talk To Us?

Please feel free to contact us. We’re super happy to talk to you. Feel free to ask anything.

Our Team

Something About Us

Utel Global Company Limited – hereinafter abbreviated as “UTEL” is a Tanzanian BPO (Business Process Outsourcing) company specializing in the provision Telecom Surveillance and Security Services, Data Verification (Electronic Know Your Customer – eKYC), Customer Management and Call Centre Services. UTEL is a private limited liability company incorporated in 2015 under Certificate of Incorporation No. 120880.

Read Our Story

We are an expert in
this field

Yet I feel that I never was a greater artist than now.
When, while the lovely valley teems.

Securing of BTS site and all equipment contained therein.
IT Technical Support Services
Customer Management Services
Call Center & OMNI Channel Communication